Cancellations & Refunds.

Once you have joined a paid group and received its content, cancellation for a refund of the group access/content already supplied is not available, except where applicable law requires otherwise. Group content is supplied digitally and cannot be returned after it has been received.

This rule concerns access and content supplied for the paid period. If you do not wish to continue into a future period, contact the team before renewing or making another payment. Confirm the membership period and applicable price before joining.

Classes are hosted on Zoom. Confirm your dates, access, inclusions and any applicable rescheduling or cancellation terms in writing through WhatsApp before paying. The group-content rule above should not be read as a blanket exclusion of rights for every class or course booking.

If access has not been provided, you paid incorrectly, or you have a service concern, contact the official team on +27 71 191 7904 for review. Include your name, offering, payment date and a description of the problem. Share payment proof privately with the team; do not post it in a public group.

For cryptocurrency payments, confirm the asset, network and wallet address before transfer. A transfer to an incorrect address or network may not be recoverable. No recovery of an incorrect transfer is promised.

This policy does not exclude any cancellation, refund or other rights that cannot lawfully be excluded under applicable South African law. Contact the team if you believe a statutory right applies to your circumstances.